STB CRM helps your business manage customer information, sales leads, business opportunities, meetings, tasks, and daily interactions in one centralized platform, making your sales process, customer follow-ups, and team collaboration faster, more organized, and more effective.
STB CRM provides a practical set of tools for customer management, sales tracking, opportunity follow-up, automation, and reporting, helping your business processes become faster, more organized, and more intelligent.
Customer and sales management center
Store, organize, and manage customer information in one centralized system.
Track leads from the first interaction until they become paying customers.
View and manage sales stages to improve opportunity conversion rates.
Review sales performance, team activity, and business growth through management dashboards.
Plan meetings, follow-ups, and daily activities in one integrated workspace.
Automate repetitive activities to increase productivity and reduce human errors.
Keep calls and customer interactions connected with sales and support data in one system.
Suitable for startups, growing companies, and large organizations.
STB CRM plans are designed based on the number of users, customer data volume, automation level, reporting needs, call center integration, and management requirements of each business. To receive the right recommendation, simply share your sales, support, and customer relationship needs with our team.
A simple starting point to explore the CRM environment, review the basic features, and understand how the system can help organize customer and sales management.
Suitable for small businesses that need a smart contact book, organized customer management, and simple tracking of sales communications.
Suitable for sales and support teams that need advanced customer follow-up, opportunity management, detailed reports, and full process automation.
A suitable choice for growing companies that need a complete CRM, call center connection, integration with other systems, and professional support.
A complete enterprise solution for organizations that need unlimited users, full customization, custom module development, and dedicated training.
The VoIP and call center module in STB CRM helps your team manage inbound calls, outbound calls, call transfers, customer files, sales follow-ups, and support activities in one unified platform. This integration makes customer communication faster, more organized, and easier to track, even when your team works remotely.
Calls can be routed based on user status, customer ownership, related teams, or predefined scenarios to the right extension, mobile number, or department so important conversations are not missed.
When remote work mode is enabled, internal calls can be forwarded to the user’s mobile number, keeping customer communication secure, organized, and traceable even outside the office.
After events such as order registration, payment, case status changes, or any defined trigger, the CRM can create a two-way call between a team member and the customer.
Sales and support teams can call customers directly from inside the CRM, view complete customer information, and review interaction history, call records, and related cases at the same moment.
When a call is transferred to a higher-level team or a responsible person, the customer case can also be assigned to the same user, reducing repeated work and improving follow-up.
If an incoming or outgoing customer call is missed, the system can record the status, create a follow-up task, or support a notification workflow so sales and support opportunities are not lost.
Review answers to common questions about CRM software or complete the consultation form so our team can recommend the right plan based on your number of users, customer data volume, sales processes, support needs, and required integration level.
CRM software, or Customer Relationship Management software, helps businesses manage customer information, sales leads, interactions, follow-ups, support activities, and management reports in one integrated platform.
STB CRM is suitable for startups, small sales teams, growing companies, call centers, support teams, and organizations that want to manage customer information, sales processes, and daily communications in a more organized and traceable way.
Yes. If you want to review the CRM environment, basic features, contact management, lead registration, and initial reports before purchase, you can request a demo or an initial consultation.
CRM pricing depends on factors such as the number of users, record volume, feature level, automation needs, advanced reporting, VoIP or call center integration, deployment type, and support level.
Yes. In suitable plans, CRM can be integrated with VoIP and call center systems so calls, communication history, customer information, and sales or support cases can be managed in one unified system.
If you are just getting started, the Demo or Lite plan can help you understand CRM and manage customers at a basic level. For active sales teams and organizations that need automation, advanced reports, and phone integration, a more professional plan is usually a better choice.
Yes. If needed, customer information, contacts, leads, and part of your previous data can be reviewed and transferred step by step to the new system, helping you start using CRM with minimal disruption.
If you did not find your answer, complete the consultation form and our team will contact you to help choose the right CRM plan.
Enter your basic business information so we can recommend the most suitable CRM plan based on your number of users, sales process, support needs, data volume, and required integration level.
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